Contact Us

We're Here to Help

Get in Touch

Have a question about a product, an order, or your shopping experience? Contact our Customer Support team.

We value clear communication and aim to make it easy for customers to find the information and assistance they need.

Customer Support

You can reach our Customer Support team using the contact information below.

Customer Support Email
service@tripunest.com

For order inquiries, product questions, and general assistance.

Service Hours
Monday – Friday
9:00 AM – 6:00 PM

Pacific Daylight Time (PDT, GMT-7)


How Can We Help?

Our Customer Support team can assist with a variety of questions, including:

  • Product information and general inquiries
  • Order details and confirmation
  • Shipping and delivery information
  • Order changes or cancellations
  • Returns and refund inquiries
  • Other questions about your shopping experience

To help us better understand your inquiry, please include your order number (if applicable) and a brief description of your question or concern.

If your inquiry relates to a product issue, relevant photos may also help our team review your request.

Please note: Our contact information is also included in your Order Confirmation Email for convenient reference.


Company Information

Company Name
Chengdu Shengshi Dingxin Network Technology Co., Ltd.
Owner
Lu Zhizhi
Business Address
No. 3-204, Attached to No. 198 Jinxing North Road, Wuhou District, Chengdu, Sichuan, China

Thank you for choosing Tripunest. We appreciate your interest in our store and look forward to assisting you with your questions and inquiries.