Thank you for shopping at Tripunest. We aim to provide clear information about order processing, shipping, delivery, and tracking. Please review the details below to better understand how your order will be handled.
Order Processing
All orders are typically processed and shipped within 5 business days after an order is placed.
Typical processing time before shipment.
Estimated transit time after shipment.
Once your order has been shipped, the estimated delivery time is 10–20 business days, depending on your destination, local carrier services, and customs processing, if applicable.
Please note that delivery times are estimates only and may be affected by circumstances beyond our control, including customs inspections, severe weather, public holidays, or carrier delays.
Order Tracking
Once your order has been shipped, you will receive a Shipping Confirmation Email containing your tracking number.
You can use this tracking number to check your shipment status through the following tracking service:
Tracking information may take some time to become available after your shipment has been handed over to the carrier.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery destination, the items in your order, the selected shipping method, and any applicable promotional offers.
The final shipping cost will be displayed before you complete your purchase.
Customs Duties and Taxes: Any customs duties, taxes, or import fees imposed by your country or region are the responsibility of the customer unless otherwise stated.
Shipping Destinations
We currently offer shipping to customers worldwide, subject to applicable carrier, customs, and logistics restrictions.
If we are unable to ship to your location due to shipping or logistics limitations, our Customer Support team will contact you to discuss available alternatives or arrange a full refund if necessary.
For questions about shipping availability to your destination, please contact our Customer Support team.
Changing Your Shipping Address
If you need to change your shipping address, please contact our Customer Support team as soon as possible.
Address changes are accepted before 11:00 PM (PDT, GMT-7) on the same day your order is placed , provided the order has not already entered processing or been shipped.
Once an order has entered processing or has been shipped, we are unable to modify the shipping address.
Shipping to an Alternate Address
You may have your order shipped to an address different from your billing address.
Please ensure that all shipping information is accurate and complete before completing your purchase.
Shipping Methods
Orders are typically processed and shipped during normal business days, Monday through Friday, excluding weekends and public holidays.
Orders placed on Saturdays, Sundays, or public holidays will generally begin processing on the next business day.
Depending on product availability, fulfillment arrangements, and the delivery destination, orders may be dispatched from different fulfillment locations.
We use available shipping services and their local delivery partners to arrange delivery to supported destinations. The shipping carrier and method may vary depending on the shipment requirements.
Lost or Delayed Packages
If your order has not arrived within the estimated delivery time, please contact our Customer Support team.
We will work with the shipping carrier to investigate the shipment and assist you in resolving the issue as quickly as possible.
While carrier transit times cannot always be guaranteed, we will make reasonable efforts to help locate your package and provide updates on its delivery status.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information during checkout.
We are not responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete information provided by the customer, except where applicable law requires otherwise.
If you notice an error in your shipping address, please contact our Customer Support team immediately.
We will make reasonable efforts to update your shipping details before your order is processed or dispatched, where possible.
Customer Support
If you have any questions about shipping, delivery, or your order status, please contact our Customer Support team.
Customer service contact information is also included in your Order Confirmation Email for convenient reference.